Malaysia's first integrated Ops x Marketing x Sales Agency with Money Back Guarantee.
We help you get sales or money back guarantee*
Trusted by international & local brands
& More...
What we do
Hospitality
Customised A-Z setup and management of Food & Beverage & Accommodation venues. We advise, plan, design, develop, and train for new startups and existing outlets wanting that "WOW" factor.
F&B Consultation includes:
Process Improvements through Tech/Policy
We improve processes through tech integrations.
We uniquely identify the perfect out-of-box solutions or customised systems to enhance business processes making us the perfect SME partners.
Every touch point of your brand to consumer, we can help. Our unorthodox integration whilst unusual only makes sense with the interconnectivity of a business that translates into the best customer experience.
Integrated Marketing: Ops x Marketing x Sales
Business plan & feasibility studies.
Theme/concept development.
Kitchen layout & equipment planning.
Menu design & training.
Menu costing & financial budgeting.
Marketing
BOH & FOH work process management.
Customer service & sales training.
Waste management.
Sustainability management.
Customer loyalty/habit induction.
Hospitality Advisory
Hospitality holds dear in our hearts - we are on a mission to elevate hospitality businesses & help business owners.
How it's done:
Solutions Proposed
We conduct a quick interview session to determine your business journey. During this interview, we conduct a preliminary SWOT analysis, determine business goals, and conduct an initial assessment of your business operations and sales & marketing efforts. We do this to gauge fitment to determine if we can truly elevate your business.
NO SALES PITCH!
As we offer Money Back Guarantee clause, we want to be truly confident there is a meaningful/impactful partnership before we start our engagements.
Initial Fitment Consultation
Your business has unique needs. We formulate a proposal to overcome gaps in your business ops, sales & marketing to achieve your goals.
Unlike silo marketing agencies, we take your all business aspects into consideration. Gaining sales takes more than just creating content & pumping ad spend, it's all facets involving every point of customer contact. Ensuring sustainable customer relationships so you have a new baseline of sales.
Our goal for our relationship is: To build a meaningful & sustainable foundation/driver for your business during or after our assistance.
Execute, monitor, analyse
Continuous improvement cycle
We execute the project in alignment to the SMART goals set with placements from top industry experts - people who have built businesses or previous C-level top executives from within/external of our team to assist you.
During this time, your results will be closely monitored to ensure efforts done are in alignment. If after 1.5 weeks, your campaign has poor results, we adjust the plans to ensure you get your sales.
100+
companies
worked with
generated
$20M+
direct measurable sales revenue
$100M+
and
indirect value estimates
across
5
countries
with
60+
years of collective experience
Industries advised
Hospitality: Food & Accommodations
Consumer Services
Fast Moving Consumer Goods (FMCG)
Tech Companies
Consumer Electronics
Professional Services/ B2B
Sustainability
Financial Services
& many others.
We have also advised niche businesses. Speak to your friendly business helpers now.
The Aurelian Difference
We're serial entrepreneurs FIRST
We invest, build, grow and exit businesses professionally; We advise you based on realities of being a business owner.
We offer money back guarantee for full customer experience consultancy undertaken if we do not achieve any direct sales during campaign.
*Terms & Conditions apply.
Money Back Guarantee Policy*
HUGE Resources pool
Our extensive resources pool helps connect business owners to the right talent/ resources to alleviate localisation pains.
Proudly going above and beyond. Our 5 star testimonials solidify that!
The team is responsive, approachable, insightful, and reliable.
Barry Tan
CEO
Very helpful. They understand my industry and business needs. We now moved our efforts more into teaching & building brand trust.
Edward Cheah
Pacific Trustees Berhad
★★★★★
★★★★★
Testimonials
Director
L-Energy Co.
Let's chat!
If you're ready to elevate your business to the next level, let's have a chat. Don't be afraid, we won't bite. Just gentle yet firm handholding.